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医生对医患纠纷与医患沟通关系认知调查给继续医学教育的启示
引用本文:隋树杰,仰曙芬,高春慧.医生对医患纠纷与医患沟通关系认知调查给继续医学教育的启示[J].中国高等医学教育,2010(5):22-23.
作者姓名:隋树杰  仰曙芬  高春慧
作者单位:哈尔滨医科大学护理学院,黑龙江,哈尔滨,150086
基金项目:黑龙江省卫生厅科研课题 
摘    要:目的:调查临床医生对医患纠纷与医患沟通两者之间相关性的认知,寻求有效方法减少医患纠纷的发生。方法:采用自制调查问卷对某三级甲等医院的200名医生进行调查。结果:98.4%的医生认为医患纠纷与医患沟通两者之间直接或间接相关,约40%的医生认为服务态度和沟通技巧是诱发医患纠纷的主要原因。结论:应通过继续医学教育加强医生医患沟通相关知识的学习与技巧的培训。

关 键 词:医患沟通  医患纠纷  继续医学教育

Enlightenment of continuing medical education by cognition survey of clinicians about relationship between patient disputes and physician-patient communication
SUI Shu-jie,YANG Shu-fen,GAO Chun-hui.Enlightenment of continuing medical education by cognition survey of clinicians about relationship between patient disputes and physician-patient communication[J].China Higher Medical Education,2010(5):22-23.
Authors:SUI Shu-jie  YANG Shu-fen  GAO Chun-hui
Institution:SUI Shu-jie,YANG Shu-fen,GAO Chun-hui(Nursing College of Harbin Medical University,Harbin 150086,Heilongjiang,China)
Abstract:Objective: To investigate the cognition of clinicians about relationship between patient disputes and physician-patient communication.Method: 200 doctors were investigated in a general hospital by self-made questionnaire.Results: 98.4% doctors agree that it has relationship directly or indirectly between patient disputes and physician-patient communication.About 40% doctors believe that attitude and communication skills are the main reasons for inducing patient disputes.Conclusion: Doctors' knowledge of phy...
Keywords:doctor-patient communication  doctor-patient disputes  continuing medical education  
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