公立医院医师工作倦怠影响因素分析

目的了解医师工作倦怠现状，为调动医务人员积极性提供理论依据。方法采用多阶段分层抽样方法，用马斯勒倦怠问卷对447名医师进行调查。结果95．1％的医师出现中度以上的倦怠感，已婚医师在情绪衰竭方面高于未婚医师，随着年龄的增长个人成就感越高，而情绪耗竭、消极工作和低个人成就感症状由高工作要求和内、外部资源的缺乏导致。结论提高组织内部的工作资源、改善医患关系、优化执业环境可以有效缓解和预防医师出现倦怠。

Analysis on Factors Affecting Job Burn-out of Public Hospital Doctors

Objectives This paper aims to know about the current situation of job burnout of doctors in order to provide theoretical basis for motivating enthusiasm of medical staffs.Methods Through multi-stage stratified sampling method,it investigated on 447 doctors by Maslash Burnout Inventory.Results It shows that 95.1% doctors appear over moderate sense of burn-out;the emotional exhaustion of married doctors is higher than un-married ones;the individual sense of achievement is much higher with the increase of age;while emotional exhaustion,negative work and low individual sense of achievement cause by high work requirement and lack of internal and external resource.Conclusions It can effectively relieve and prevent burn-out by improvement of job resource in internal organization and doctor-patient relationship and optimization of licensed environment.