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患者对公立医院的利益诉求分析及其启示
引用本文:陈迎春,黄锐,冯占春,谭光明,钟炎军,陈莉,马才辉. 患者对公立医院的利益诉求分析及其启示[J]. 中华医院管理杂志, 2011, 27(8). DOI: 10.3760/cma.j.issn.1000-6672.2011.08.005
作者姓名:陈迎春  黄锐  冯占春  谭光明  钟炎军  陈莉  马才辉
作者单位:华中科技大学同济医学院医药卫生管理学院,武汉,430030
基金项目:国家自然科学基金资助项目
摘    要:
目的 对我国公立医院患者的利益诉求进行实证研究.方法 通过问卷调查,使用因子分析和配对T检验对数据进行归纳分析,并结合单因素方差分析进行比较研究.结果 患者的利益诉求可以归纳成6个因子,各类型患者对公立医院的利益诉求总体上的差异不具有显著性.结论 当前公立医院满足患者利益诉求的重点是提高医疗技术服务水平和切实降低医疗费用.
Abstract:
Objective To give an empirical study on the interests claims of patients in public hospitals. Methods By questionnaire investigation, to sum up data using factor analysis and pairedsamples T test, and to compare difference between different kinds of patients using ANOVA. Results The interests claims of patients can be summed up to six factors and there is no significant difference between different kinds of patients. Conclusion At current stage, public hospitals need improve medical technique and cut down medical expenses.

关 键 词:公立医院  患者  利益诉求

Empirical study on the interests claims of patients in public hospitals
CHEN Ying-chun,HUANG Rui,FENG Zhan-chun,TAN Guang-ming,ZHONG Yan-jun,CHEN Li,MA Cai-hui. Empirical study on the interests claims of patients in public hospitals[J]. Chinese Journal of Hospital Administration, 2011, 27(8). DOI: 10.3760/cma.j.issn.1000-6672.2011.08.005
Authors:CHEN Ying-chun  HUANG Rui  FENG Zhan-chun  TAN Guang-ming  ZHONG Yan-jun  CHEN Li  MA Cai-hui
Abstract:
Objective To give an empirical study on the interests claims of patients in public hospitals. Methods By questionnaire investigation, to sum up data using factor analysis and pairedsamples T test, and to compare difference between different kinds of patients using ANOVA. Results The interests claims of patients can be summed up to six factors and there is no significant difference between different kinds of patients. Conclusion At current stage, public hospitals need improve medical technique and cut down medical expenses.
Keywords:Public hospital  Patient  Interests claims
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