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Enhancing communication with distressed patients,families and colleagues: The value of the Simple Skills Secrets model of communication for the nursing and healthcare workforce
Authors:Barbara A. Jack  Mary R. O'Brien  Jennifer A. Kirton  Kate Marley  Alison Whelan  Catherine R. Baldry  Karen E. Groves
Affiliation:1. Evidence-based Practice Research Centre, Faculty of Health and Social Care Edge Hill University, Ormskirk, Lancs., L39 4QP, UK;2. Mersey Deanery, Regatta Place, Brunswick Park, Liverpool, L34 BL. UK;3. Faculty of Health and Social Care Edge Hill University, Ormskirk, Lancs., L39 4QP, UK;4. Queenscourt Hospice, Southport, Merseyside, PR8 6RE, UK
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