|
|||||
|
|
| 服务文化在临床护理中创建 | |
| 引用本文： | 丁学易,朱晓平,赵爱平. 服务文化在临床护理中创建[J]. 中国护理管理, 2003, 3(1): 58-59 |
| 作者姓名： | 丁学易 朱晓平 赵爱平 |
| 作者单位： | 上海第二医科大学附属仁济医院,200001,上海市山东中路145号 |
| 摘 要： | 从规范护理行为、提高护理服务效率、深化护理服务内涵、注重护理服务艺术、营造护理服务氛围等方面介绍了上海第二医科大学附属仁济医院创建护理服务文化的做法、特色和效果。 |
| 关 键 词： | 服务文化 临床护理 优质护理 |
| 修稿时间： | 2003-02-11 |
Establishing the Service Culture in Clinical Nursing |
|
| DING Xue-yi,ZHU Xiao ping,ZHAOAi -ping/Renji Hospital affiliated to the Second Shanghai Medical University,Shanghai. Establishing the Service Culture in Clinical Nursing[J]. Chinese Nursing Management, 2003, 3(1): 58-59 | |
| Authors: | DING Xue-yi ZHU Xiao ping ZHAOAi -ping/Renji Hospital affiliated to the Second Shanghai Medical University Shanghai |
| Affiliation: | DING Xue-yi,ZHU Xiao ping,ZHAOAi -ping/Renji Hospital affiliated to the Second Shanghai Medical University,Shanghai 200001 |
| Abstract: | The modi operandi, characters and effect of establishing the nursing service culture in Renji Hospital affiliated to the Second Shanghai Medical University were introduced in this article by describing bow to standardize the behaviors, improve the efficiency, deepen the connotation, emphasize the art property and build service atmosphere of nursing care. |
| Keywords: | service culture clinical nursing quality nursing care |
| 本文献已被 CNKI 万方数据 等数据库收录！ | |