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门诊西药房退药原因分析与应对策略
引用本文:陈峰恩,杨萍文. 门诊西药房退药原因分析与应对策略[J]. 中国实用医药, 2014, 0(25): 258-259
作者姓名:陈峰恩  杨萍文
作者单位:新乡市第一人民医院药剂科,453000
摘    要:目的 通过对本院门诊西药房退药情况进行调查分析,提出应对策略,减少和规范退药。方法 对门诊退药处方进行统计分析,探讨应对策略。结果 退药原因排在前三位的分别是处方错误、患者拒用、不良反应,共110人次,占全部退药的61.7%。结论 退药现象不可避免,应针对原因,完善制度,减少和规范退药。

关 键 词:门诊西药房  退药原因  应对策略

Analysis of drug repercussion reasons in outpatient pharmacy and copying strategies
CHEN Feng-en,YANG Ping-wen. Analysis of drug repercussion reasons in outpatient pharmacy and copying strategies[J]. China Practical Medical, 2014, 0(25): 258-259
Authors:CHEN Feng-en  YANG Ping-wen
Affiliation:. Department of Pharmacy, Xinxiang First People' s Hospital, Xinxiang 453000, China
Abstract:Objective To put forward the coping strategies and reduce and standardize drug repercussion through investigating drug repercussion situation in outpatient pharmacy. Methods Drug repercussion prescriptions were statistically analyzed to explore the coping strategies. Results Drug repercussion reasons top three were prescription errors, patients refuse to use, adverse reactions, a total of 110 people, accounting for 61.7% of the total drug repercussion. Conclusion Drug repercussion phenomenon is unavoidable. The reason should be focused to perfect the system, reduce and standardize drug repercussion.
Keywords:Outpatient pharmacy  Drug repercussion reasons  Coping strategies
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