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Patient Satisfaction and Prognosis for Functional Improvement and Deterioration,Institutionalization, and Death Among Medicare Beneficiaries Over 2 Years
Authors:Hillary R Bogner  Heather F de Vries McClintock  Jibby E Kurichi  Pui L Kwong  Dawei Xie  Sean Hennessy  Joel E Streim  Margaret G Stineman
Institution:1. Department of Family Medicine and Community Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA;2. Center for Clinical Epidemiology and Biostatistics, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA;3. Center for Pharmacoepidemiology Research and Training, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA;4. Geriatric Psychiatry Section of the Department of Psychiatry, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA;5. Veterans Integrated Service Network 4 Mental Illness Research, Education and Clinical Center, Corporal Michael J. Crescenz Veterans Affairs Medical Center, Philadelphia, PA;6. Department of Physical Medicine and Rehabilitation, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA
Abstract:

Objective

To examine how patient satisfaction with care coordination and quality and access to medical care influence functional improvement or deterioration (activity limitation stage transitions), institutionalization, or death among older adults.

Design

National representative sample with 2-year follow-up.

Setting

Medicare Current Beneficiary Survey from calendar years 2001 to 2008.

Participants

Community-dwelling adults (N=23,470) aged ≥65 years followed for 2 years.

Interventions

Not applicable.

Main Outcome Measures

A multinomial logistic regression model taking into account the complex survey design was used to examine the association between patient satisfaction with care coordination and quality and patient satisfaction with access to medical care and activities of daily living (ADL) stage transitions, institutionalization, or death after 2 years, adjusting for baseline socioeconomics and health-related characteristics.

Results

Out of 23,470 Medicare beneficiaries, 14,979 (63.8% weighted) remained stable in ADL stage, 2508 (10.7% weighted) improved, 3210 (13.3% weighted) deteriorated, 582 (2.5% weighted) were institutionalized, and 2281 (9.7% weighted) died. Beneficiaries who were in the top quartile of satisfaction with care coordination and quality were less likely to be institutionalized (adjusted relative risk ratio RRR], .68; 95% confidence interval CI], .54–.86). Beneficiaries who were in the top quartile of satisfaction with access to medical care were less likely to functionally deteriorate (adjusted RRR, .87; 95% CI, .79–.97), be institutionalized (adjusted RRR, .72; 95% CI, .56–.92), or die (adjusted RRR, .86; 95% CI, .75–.98).

Conclusions

Knowledge of patient satisfaction with medical care and risk of functional deterioration may be helpful for monitoring and addressing disability-related health care disparities and the effect of ongoing policy changes among Medicare beneficiaries.
Keywords:Disabled persons  Medicare  Patient satisfaction  Rehabilitation  ADL  activities of daily living  CI  confidence interval  MCBS  Medicare Current Beneficiary Survey  RRR  relative risk ratio
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