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1.
商丘市医务人员工作场所暴力与工作能力的相关分析   总被引:2,自引:0,他引:2  
目的探讨医务人员遭受工作场所暴力和工作能力之间的关系,为预防工作场所暴力的发生、提高工作能力提供依据。方法采用工作场所暴力量表(WVS)和工作能力指数量表(WAI)对河南省商丘市507名医务人员遭受工作场所暴力的情况和工作能力进行了调查,并用自制表格调查所有研究对象的一般情况。结果30~44岁年龄组医务人员工作场所暴力得分高于45岁及45岁以上年龄组,护士组工作场所暴力得分高于医生和医技人员组(P<0·05);文化程度为初中及以下者工作能力得分比其他文化程度者低(P<0·05);遭受工作场所暴力与工作能力呈负相关,相关系数为-0·250(P<0·01);多因素分析表明,在控制了其它因素后,遭受工作场所暴力是工作能力下降的危险因素,其OR值为8·44。结论遭受工作场所暴力对医务人员的工作能力有影响,应采取措施预防和控制工作场所暴力的发生。  相似文献   

2.
目的了解医务人员对遭受工作场所暴力伤害的恐惧情况及影响因素,为采取干预措施提供依据。方法采用分层整群随机抽样的方法抽取某市571名医务人员作为研究对象,运用自制调查表对其一般情况、对工作场所暴力的恐惧、遭受工作场所暴力及应对资源进行调查。结果①调查对象对躯体攻击、情感虐待、威胁的恐惧程度较高,而对言语性骚扰及躯体性骚扰恐惧程度较低。②571名调查对象工作场所暴力恐惧量表的平均分数为14.33±8.17分。其中,55.7%的调查对象不恐惧或轻度恐惧;28.9%的调查对象中度恐惧;15.4%的调查对象高度恐惧。③多因素分析表明:低、中应对资源,直接遭受工作场所暴力,两班轮换,护士,低工资,中专及以下学历等是导致医务工作场所暴力恐惧程度增高的危险因素。其OR值(eβ)分别为5.42、4.81、3.39、2.05、1.94、1.81、1.62。结论医务人员对工作场所暴力恐惧程度较高,应该采取措施,控制相关危险因素,降低医务人员对工作场所暴力伤害的恐惧水平。  相似文献   

3.
成都销售人员工作场所暴力与工作满意度关系的初步研究   总被引:3,自引:1,他引:2  
目的探讨工作场所暴力的发生对工作满意度的影响,以加强对工作场所暴力作为一种职业危害因素的重视。方法采用问卷和访谈相结合的方式,调查成都某销售公司销售人员3个月来在工作场所施暴他人、遭受他人暴力情况和工作满意度,分析工作场所暴力与工作满意度之间的关系。工作满意度得分的组间比较采用方差分析,两两比较用Tukey检验。结果男、女销售人员无暴力经历者,其工作满意度平均得分较高,分别为2.66、2.75。男性销售人员遭受暴力者比施暴他人者平均得分低(P<0.01),分别为1.84、2.33。男性销售人员经历混合型暴力者工作满意度的平均得分比只有情感虐待者得分低(P<0.05),分别为1.84、2.10;女性销售人员,有躯体攻击或攻击威胁经历者和经历混合型暴力者得分较低,分别为1.80、1.87,有语言性骚扰经历者得分较高,为2.46。暴力行为或来源不同,对工作满意度的影响没有统计学差异。结论工作场所暴力的发生导致工作满意度下降。职业卫生工作者应该对工作场所暴力给予足够重视。  相似文献   

4.
目的 了解医院工作场所暴力事件发生的频率及其分布特征,探讨预防医院工作场所暴力事件的应对措施.方法 采用整群抽样方法抽取温州市2所医院所有在职医务人员作为调查对象,通过自填式问卷调查收集其基本信息及2010年11月~2011年10月期间医院工作场所遭受暴力的情况.结果 共发放调查问卷600份,收回有效问卷568份,有效应答率为94.7%.568名医务人员中有369人遭受过工作场所暴力,暴力发生率为65.0%,其中言语攻击最常见,发生率为60.2%,躯体攻击次之,发生率为18.5%,还有少部分人遭受过性攻击,发生率为2.6%.不同年龄、工作年限、教育程度、工作岗位和职称的医务人员工作场所暴力发生率的差异均有统计学意义(均有P<0.05).趋势x2检验显示,年龄、工作年限、职称越低,暴力发生率越高.经过单因素和多因素Logistic回归分析,最终年龄、工作岗位、工作年限、职称4个特征变量进入回归模型.结论 医务人员工作场所暴力发生率较高,开展暴力预防应结合医务人员的年龄、工作年限、教育程度、工作岗位和职称等因素.  相似文献   

5.
目的:了解杭州市社区卫生服务中心医务人员工作场所暴力的现况和影响因素,为进一步采取合适的防范措施提供依据。方法:采用方便抽样方法对杭州市三家社区卫生服务中心的医务人员共378名进行问卷调查。结果:在调查前一年中,63.76%的医务人员遭受过语言暴力,8.20%遭受过身体暴力。医技人员和医生是遭受暴力最多的人群,门急诊是暴力最多发的科室。社区卫生服务中心应对工作场所暴力的态度、措施、开展相关培训等情况不同,其员工遭受暴力率也不同。结论:社区卫生服务中心医务人员工作场所暴力发生率高,中心和医务人员应加强应对,防范暴力的发生并将危害降至最低。  相似文献   

6.
目的了解基层医务人员在工作场所中遭受暴力的情况及其影响因素,探讨降低工作场所暴力的有效途径和方法。方法采用单纯随机抽样方法选取广州市、深圳市两地社区卫生服务中心医务人员进行问卷调查。结果所调查医务人员中1年内工作场所暴力发生率为49.78%,其中躯体攻击为7.03%,情感虐待为44.05%,威胁恐吓为19.37%,言语性骚扰为8.75%,躯体性骚扰为3.30%;年轻群体是工作场所暴力的主要受害者;单因素分析显示,年龄、工龄、学历、医患关系不满程度、岗位与工作场所暴力发生有关联。Logistic回归分析显示,年龄较高组是工作场所暴力发生的保护因素,月收入高、医患关系不满程度高是工作场所暴力发生的危险因素。结论基层医院工作场所暴力问题不容忽视,尤其应针对情感暴力做出预防措施。同时深化医疗改革,减少和避免工作场所暴力发生。  相似文献   

7.
目的分析医务人员工作场所暴力的人口社会学影响因素,探讨医务人员在工作场所遭受的暴力形式与程度,研究与评估工作场所暴力对医务人员的影响。方法本研究于2015年7月开始实地调查,以整群抽样的方法选取山西省10个地市15所三甲医院共3 663名医务人员作为调查对象,以已有问卷为模板设计本次工作场所暴力问卷并展开调查。结果单因素分析结果显示,工作年限、最高学历、职称、聘用形式、科室等是医院工作场所遭受暴力的影响因素。医院急诊科室遭受暴力发生率最高,为89.84%;最高学历是本科的医务人员遭受暴力发生率最高,为67.43%;医务人员遭受暴力形式主要为语言暴力且暴力主要发生于病房、医生办公室和护理站;工作场所暴力的施暴者主要为患者家属,占68.72%,且男性比例占到76.77%,施暴者年龄多在30~40岁;因不满意医生的治疗或手术方案,认为病情无好转而施暴的占42.94%,未满足病人无理要求而施暴的占44.46%;应对医院暴力的方式中,忍让回避与耐心解释占比分别为52.10%、67.48%。结论医院工作场所遭受暴力中最常见的是责骂、辱骂,在暴力发生后,医务人员往往感到委屈、气愤,导致其工作态度发生变化,产生离职意愿,严重影响其心理健康,因此有关部门和社会各界应重点关注医务人员心理健康,做好心理健康的评估、干预,预防和减少心理障碍。  相似文献   

8.
医院工作场所暴力是指医院工作人员在其工作场所受到辱骂、威胁或袭击,从而造成对其安全、幸福和健康明确或含蓄的挑战。医院工作场所暴力事件严重妨碍了医院的正常工作秩序,影响了医务工作者的工作和生活,给医疗卫生服务带来了许多负面影响。本研究通过了解医务人员遭受医院工作场所暴力的现状及原因,为预防控制医院工作场所暴力提供依据。  相似文献   

9.
魏万宏    李莹  陈苗苗 《现代预防医学》2021,(22):4068-4072
目的 探讨儿科医护人员遭受工作场所暴力与职业紧张之间的关系,为预防儿科医护人员遭受工作场所暴力,缓解职业紧张提供依据。方法 通过分层抽样方法对郑州市564名儿科医护人员遭受工作场所暴力和职业紧张情况进行问卷调查,采用描述性分析、多元线性回归等方法进行数据分析。结果 60.5%的儿科医护人员在过去1年内曾遭受工作场所暴力,情感虐待、威胁恐吓、躯体攻击的发生率分别为53.2%、39.7%、33.3%。564名儿科医护人员外在付出、获得、内在投入3个维度得分分别为(23.04±4.27)、(36.14±5.27)、(21.06±3.20)。相关分析显示,儿科医护人员遭受工作场所暴力频度与职业紧张程度呈正相关(r = 0.238,P<0.001)。回归分析显示,遭受工作场所暴力频度对职业紧张有正向预测作用(β = 0.216,P<0.001)。结论 儿科医护人员遭受工作场所暴力的发生率较高,是儿科医护人员产生职业紧张问题的重要原因之一。  相似文献   

10.
[目的]探讨某市三级综合医院护士遭受工作场所暴力的特征及影响因素. [方法]使用问卷调查法测量某市3所三级综合医院484名护士在过去1年遭受工作场所暴力的发生率、特征、所在医院的态度和措施,并分析其影响因素. [结果]工作场所暴力的发生率为63.0%,“工作部门”、“处理得力”、“对护士的重视程度”、“鼓励上报”、“保安全天定时巡逻”和“候诊区座椅均固定”对工作场所暴力的发生有影响. [结论]某市三级综合医院护士遭受工作场所暴力的现象较普遍,建议医院管理者加强重视,采取相应措施降低护士遭受工作场所暴力的风险.  相似文献   

11.
The present study was to evaluate workplace violence and examine its effect on job burnout and turnover attempt among medical staff in China. A total of 2,020 medical employees were selected from Fujian province by using stratified cluster sampling method. The Chinese version of the Workplace Violence Scale and the Maslach Burnout Inventory–General Survey were used to measure the workplace violence and job burnout, respectively. Other potential influencing factors for job burnout and turnover attempt were collected using a structured questionnaire. The incidence of workplace violence among medical staff was 48.0%. Workplace violence had a positive correlation with emotional exhaustion and cynicism and a negative correlation with professional efficacy. Workplace violence, marital status, employment type, working time (≥ 10 h/day), performance recognition, and life satisfaction were significant predictors for turnover attempt among Chinese medical staff.  相似文献   

12.

Objectives

This study aims at exploring associations of general self-efficacy (GSE), workplace violence and doctors’ work-related attitudes.

Material and Methods

In this study a cross-sectional survey design was applied. Questionnaires were administrated to 758 doctors working in 9 hospitals of Zhengzhou, Henan province, China, between June and October 2010. General information on age, gender, and years of working was collected, and the doctors’ experience and witnessing workplace violence, job satisfaction, job initiative, occupational stress as well as GSE were measured. General linear regression analysis was performed in association analyses.

Results

Both experiencing and witnessing workplace violence were significantly positively correlated with the level of occupational stress but significantly negatively correlated with job satisfaction, job initiative, and GSE. General self-efficacy significantly modified relationships between both experiencing and witnessing workplace violence with occupational stress (β = 0.49 for experiencing violence; β = 0.43 for witnessing violence; p < 0.001) and with job satisfaction (β = ?0.35 and ?0.34, respectively; p < 0.05). However, it did not modify the relationships between both experiencing and witnessing workplace violence with job initiative (p > 0.05). The levels of occupational stress declined significantly with the increase of GSE, while job satisfaction increased significantly along with its increase. The effects of GSE on occupational stress and job satisfaction weakened as the frequency of violence increased.

Conclusions

The findings suggest that GSE can modify effects of workplace violence on health care workers’ stress and job satisfaction. Enhancing GSE in combination with stress reduction may lead to facilitating health care workers’ recovery from workplace violence, and thereby improving their work-related attitudes.  相似文献   

13.
Feelings of job satisfaction and turnover intentions among social workers affect work quality for both social workers and the people for whom they provide services. Existing literature on job satisfaction among hospital social workers is limited, and is overly focused on issues of compensation. There is job satisfaction research with hospital nurses available for comparison. Other informative social work research on job satisfaction and turnover exists in mental health and generally, across settings. Research on turnover intent in social work is primarily from child welfare settings and may not generalize. The literature notes gaps and contradictions about predictors of job satisfaction and turnover intent. Using a large national dataset of hospital social workers, this research clarifies and fills gaps regarding hospital social workers, and explores how Herzberg’s theory of work can clarify the difference between sources of job dissatisfaction and job satisfaction. Findings include hospital social workers reporting high job satisfaction and that demographics do not contribute to the predictive models. The findings do support centralized social work departments and variety in the job functions of hospital social workers, and are consistent with the theoretical framework.  相似文献   

14.
Workplace violence in Alberta and British Columbia hospitals   总被引:6,自引:0,他引:6  
Workplace violence is a significant and widespread public health concern among health care workers, including nurses. With growing awareness of how practice environments influence patient outcomes and the retention of health professionals, it is timely to consider the impact of workplace violence in hospitals. Registered nurses in Alberta and British Columbia, Canada were surveyed on their experiences of violence in the workplace over the last five shifts. Our results suggest that nurses are experiencing many incidences of violence in a given work week, particularly in the emergency, psychiatric, and medical-surgical settings. Most violent acts are perpetrated by patients, but there is also a significant portion of violence and abuse committed by hospital co-workers, particularly emotional abuse and sexual harassment. Our results also indicate that the majority of workplace violence is not reported. We suggest that using the Broken Windows theory might be a useful tool to conceptualize why workplace violence occurs, and that this framework be used to begin to develop new violence prevention policies and strategies.  相似文献   

15.
PURPOSE: This study analyzed correlates of workers' perceptions of the extent to which their work environment is healthy and how these perceptions influence job satisfaction, employee commitment, workplace morale, absenteeism, and intent to quit. DESIGN: One-time cross-sectional telephone survey. SETTING: Canadian employees in 2000. SUBJECTS: A randomly chosen, nationally representative sample of 2500 employed respondents, using a household sampling frame. The response rate was 39.2%. Self-employed individuals were excluded, leaving a subsample of 2112 respondents. MEASURES: The dependent variable was the response to the item, "The work environment is healthy" (5-point strongly agree-strongly disagree Likert scale). Independent variables used in bivariate and ordinary least-squares regression analyses included sociodemographic characteristics, employment status, organizational characteristics, and scales that measured job demands, intrinsic rewards, extrinsic rewards, communication/social support, employee influence, and job resources. Perceptions of a healthy work environment were related to job satisfaction, commitment, morale (measured on a 5-point scale), number of self-reported absenteeism days in the past 12 months, and whether or not the respondent had looked for a job with another employer in the past 12 months. RESULTS: The strongest correlate of a healthy work environment was a scale of good communication and social support (beta = .27). The next strongest was a job demands scale (beta = -.15.) Employees in self-rated healthier work environments had significantly (p < 0.01) higher job satisfaction, commitment and morale, and lower absenteeism and intent to quit. CONCLUSIONS: The study supports a comprehensive model of workplace health that targets working conditions, work relationships, and workplace organization for health promotion interventions.  相似文献   

16.
Workplace aggression research has typically focused on groups in the health care industry considered to be high risk (e.g., nursing); however, aggression also occurs among other health care professional groups, such as those in allied health. This study aimed to investigate the antecedents and consequences of workplace aggression among allied health professionals. Allied health professionals working for an Australian health care organization were surveyed, with 134 (49%) responding. The largest group of allied health professionals surveyed were social workers (49%). Job demands, job control, and social support were linked to different types of aggression. Different sources of aggression were linked to various employee outcomes. The importance of considering stressors surrounding employee work conditions is highlighted.  相似文献   

17.
目的:以陕西省为例,分析西部农村地区基层医疗卫生机构卫生人员的离职意愿及其影响因素。方法:利用探索性因子分析对工作压力和工作满意度进行降维分析;对工作压力、工作满意度和离职意愿进行单因素分析;对离职意愿进行二元Logistic回归分析。结果:25.6%的样本卫生人员有离职意愿;工作压力、工作满意度、个人学历、职称和机构类别是卫生人员产生离职意愿的显著影响因素;工作压力和工作满意度对离职意愿分别具有正向促进和反向抑制作用,工作压力对离职意愿具有完全中介效应;学历高、职称低、乡镇卫生院和县医院的卫生人员具有较高的离职意愿。结论:通过调整薪酬水平,提高基层医疗卫生机构卫生人员的收入满意度;扩充基层医疗卫生机构卫生人员队伍,适当降低现有卫生人员的工作压力;对农村地区卫生人员的工作与生活条件加以改善。  相似文献   

18.
This study examined the role played by two personal resources, job mobility options and financial resources, among nursing staff during a period of major hospital restructuring and downsizing. Data were collected from 1362 staff nurses using questionnaires. Personal resources were hypothesized to have direct and indirect effects on job satisfaction and psychological well-being in a model of hospital restructuring and its effects. The model included four variables: extent of hospital restructuring, future threats to the workplace, job satisfaction, and psychosomatic symptoms. LISREL analyses indicated that financial resources reduced perceptions of future workplace threats and psychosomatic symptoms while job mobility options were associated with higher levels of job satisfaction.  相似文献   

19.

Background

Violence at work is one of the major concerns in health care activities. The aim of this study was to identify the prevalence of physical and non-physical violence in a general health care facility in Italy and to assess the relationship between violence and psychosocial factors, thereby providing a basis for appropriate intervention.

Methods

All health care workers from a public health care facility were invited to complete a questionnaire containing questions on workplace violence. Three questionnaire-based cross-sectional surveys were conducted. The response rate was 75 % in 2005, 71 % in 2007, and 94 % in 2009. The 2009 questionnaire contained the VIF (Violent Incident Form) for reporting violent incidents, the DCS (demand/control/support) model for job strain, the Colquitt 20 item questionnaire for perceived organizational justice, and the GHQ-12 General Health Questionnaire for the assessment of mental health.

Results

One out of ten workers reported physical assault, and one out of three exposure to non-physical violence in the workplace in the previous year. Nurses and physicians were the most exposed occupational categories, whereas the psychiatric and emergency departments were the services at greatest risk of violence. Workers exposed to non-physical violence were subject to high job strain, low support, low perceived organizational justice, and high psychological distress.

Conclusion

Our study shows that health care workers in an Italian local health care facility are exposed to violence. Workplace violence was associated with high demand and psychological disorders, while job control, social support and organizational justice were protective factors.  相似文献   

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